I have a pet hate. Actually, I have so many pet hates that I’m surprised the RSPCA haven’t been round to check on the over crowding happening in my pet hate brain zoo.
Here it is: imagine you are almost on the floor with despair. A day of huge workloads, pressure from head office, piles of paperwork, problems with colleagues and the obligatory stupid, messy, ill informed, time wasting punters is nearly over. The shop lights are dimmed and the shutter is being lowered to advertise the obvious fact to the general public that at 5.28 you’ve had your nine hours of shopping time for the day. But this won’t deter this sort of dreaded visitor.
The latecomer.
The latecomer is a professional arsehole identified by a smirk, a swagger and a general aura that emits a sense of smugness; they know we are bristling with frustration, rage and hate at them robbing us of freedom …but they absolutely do not care and feed off our exasperation,what’s more is that they adore this effect. They breeze in to a choir of frustrated muttering and barely under-the-breath swearing from the staff which they take as a cue to move more slowly.
‘Sorry Sir/Madam,’ I’ll say with a smile as real and convincing as Katie Price’s tits, acting cool and professional and calm whilst inside I’m a vitriolic boiling cauldron of ire, ‘we’re closing’.
‘I won’t be long, I know what I want!’ (You try this in a pub at kicking out time and see how far you get with this. ‘I know what I want, I won’t be long! Nine pints please, you can lock up when I’m done can’t you?)
‘Ok.’ (Ok in this incident means: I want to grab you by the lapel, drag your face towards mine and fleck your face with my spittle as I scream at you, now F*CK OFF and let us go home!’ Then they’ll saunter round, deciding that then is a good time to have a carefree, relaxed read of all of the magazines.
‘I’m sorry we really are closing now, the staff have travelling arrangements and aren’t paid for any unforeseen over-time.’
This didn’t go down well with one particular harridan a few weeks ago.
‘Oh! You don’t want my money? I thought there was a recession on, I’m so glad that business is so good that you can refuse sales. Trying to kick me out isn’t very good customer service is it?
Oh I’m sorry, how about I give you my mobile number? If you wake up at three in the morning feeling the need to replace your hole punch why not give me a call? I’d be happy to travel across counties by taxi at my own expense and let you in if you like, I’ll even serve you Haribo and Galaxy bars on a silver tray and give you a foot massage.
Witch.
Almost as bad are the early birds, the ones that hover around outside fifteen minutes before trade starts, tapping on the shutter and bellowing ‘are you open? I only want a newspaper!’ as we gamely ignore them. Bloody Daily Mail readers, why can’t they wait for their fascism until nine AM like everyone else?
The worst example of almost forced entry was a few moths ago when a newspaper had the brilliant idea of teaming up with Our Beloved Company to offer customers special Lego sets every day for a couple of weeks. Utter mayhem.
Queues were forming up to an hour before we opened, faces pressed up at the shutter, gawping in at us as we busy ourselves sorting out out news and magazines, like they were viewing creatures at the most disappointing zoo in the world. We tried our best to ignore the gathering hoards pressed desperately against the store but when two hundred pairs of eyes are following your every move it’s quite disturbing.
As the hour of trade approached we were all found with foreheads beading with sweat, a forlorn look on our horrifed faces as the imminent raising of the barrier would unleash this plastic brick loving hoard, swarming like locusts. I prefer locusts, they’re a bit less pushy when it comes to toys.
Before the barrier had even been fully lifted they were squeezing in, fighting each other in a bid to reach the pile of Daily Mirrors. They raced towards the tills, ripping out the coupons and dumping the unwanted paper on the shop floor and snatched the plastic packets of joy. Honestly, you’ve seen better manners from starving people being given international food parcels.
Then disaster happened. We ran out of Lego.
The abuse directed at us was staggering.
‘What am I supposed to tell little Jimmy now eh?! It’s a f*cking disgrace! You should have more of it!’
Staff members were loudly given such wonderful accolades as ‘useless’, ‘stupid’ and ‘con-artists’, as well as being blamed for hurricane Katrina, the rise of Nazi Germany and Celebrity Big Brother. Apparently the general public were so outraged at the lack of availability that it even made the news.
Maybe the extinction of our species is actually nothing to worry about, but something to look forward to, eh?